When trying to access the Voicemail & Recordings you will keep getting the Security Login & Password before you can get the extension number login & password. The folks at PBX in a Flash (PIAF) have imposed .htaccess controls on this directory so only users with valid Apache credentials can access that folder.
- Create an htaccess username and password for authorized users of the ARI app. From the PBX server console type the following:
htpasswd /usr/local/apache/passwd/wwwpasswd <username>
- where <username> is the user name you wish to assign - You will be prompted for a New password: then Re-type new password:
- Finally, you should receive a response "Adding password for user voicemail"
- From the PIAF GUI, have the users log into the ARI app with their browser by clicking on the Voicemail & Recordings button.
- User enters the username and password chosen for Apache access to the ARI directory and SAVEs the username and password when prompted to do so by the browser.
- After that, logging in to ARI works just as it does with the default ARI password mechanism in FreePBX.